Shipping policy
Shipping Policy
Welcome to MinePosters! We are dedicated to providing you with high-quality posters and excellent customer service. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website to international destinations.
**1. Processing Time:**
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
**2. Shipping Rates & Delivery Estimates:**
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on the shipping option chosen at checkout:
- **Standard International Shipping:** 10-20 business days
- **Expedited International Shipping:** 5-10 business days
Please note that delivery delays can occasionally occur due to customs processing and other factors beyond our control.
**3. Shipment Confirmation & Order Tracking:**
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
**4. Customs, Duties, and Taxes:**
MinePosters is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Customs policies vary widely from country to country; please contact your local customs office for more information.
**5. Damages:**
MinePosters is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
**6. International Shipping Policy:**
We ship worldwide, except to countries where shipping services are restricted or unavailable. If you have any questions about whether we ship to your location, please contact us before placing an order.
**7. Returns Policy:**
Our Return Policy provides detailed information about options and procedures for returning your order. Please refer to our Return Policy section on our website for more details.
**8. Contact Us:**
If you have any questions about our Shipping Policy, please contact us:
- **Phone:** +1 6152071583
- **Email:** [email protected]
Thank you for shopping with MinePosters! We appreciate your business and are committed to ensuring a smooth and efficient shipping process for all our international customers.